Terms & Conditions

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Terms & Conditions

Welcome to Grand Limo Canada, where your satisfaction is our priority. Please take a moment to review the following terms and conditions regarding our services:

  • Services Grand Limo Canada specializes in a wide array of services, including luxurious airport transfers, corporate event transportation, city tours, and personalized chauffeur services.
  • Booking and Reservation: To secure our services, customers are required to make reservations in advance. Details regarding booking procedures and reservation policies can be found on our website or by contacting our customer service.
  • Fleet Information: Our fleet consists of [describe the types of vehicles, their features, and capacities]. While we strive to provide the requested vehicle, we reserve the right to substitute with a similar or upgraded model if necessary.
  • Driver Conduct: Our professional chauffeurs are trained to provide a safe and comfortable journey. Customers are expected to treat our drivers with respect, and any inappropriate behavior may result in the termination of services.
  • Additional Charges: Grand Limo Canada may apply additional charges for services such as waiting time, extra stops, or any other special requests. These charges will be clearly communicated and outlined in your invoice.
  • Insurance Coverage: Grand Limo Canada maintains comprehensive insurance coverage for our fleet and passengers. Details about insurance coverage can be provided upon request.
  • Client Confidentiality: We prioritize the confidentiality of our clients and their information. Personal details provided during the reservation process are handled with the utmost care, as outlined in our Privacy Policy.

Client Responsibilities During Service

Clients are expected to comply with all relevant laws and regulations during the provision of services. This includes, but is not limited to, adhering to seatbelt laws, refraining from smoking in the vehicles, and treating the interior with respect.

  • Lost Items: Grand Limo Canada is not responsible for items left in the vehicle. We will make reasonable efforts to locate and return lost items, but cannot guarantee their recovery. Clients are encouraged to check the vehicle thoroughly before disembarking.
  • Termination of Services: Grand Limo Canada reserves the right to terminate services immediately if clients engage in unlawful behavior, pose a threat to the safety of the chauffeur or other passengers, or fail to comply with these terms and conditions.